PENGARUH WORD OF MOUTH (WOM), KUALITAS PRODUK DAN PEMASARAN DIGITAL TERHADAP MINAT BELI ULANG BAKSO MAK CI BIREUEN

Penulis

  • Muhammad Dwi Sultan Mahasiswa Program Studi Manajemen FEB Universitas Islam Kebangsaan Indonesia (UNIKI) Bireuen
  • Nurul Izzah Mahasiswa Prodi Manajemen FEB UNIKI Bireuen
  • Raudhatul Jannah Mahasiswa Prodi Manajemen FEB UNIKI Bireuen

DOI:

https://doi.org/10.55178/jkb.v12i24.526

Kata Kunci:

Word of mouth, Product Quality, Digital Marketing, Repurchase Intention.

Abstrak

The study aims to analyze the influence of word of mouth, product quality, and digital marketing on consumer
repurchase intentions at Bakso Mak Ci Bireuen. The quantitative method used was a survey approach with
96 respondents. Data were collected through a questionnaire. The results of the regression analysis showed
that partially, word of mouth did not have a significant influence on repurchase intentions. In contrast,
product quality and digital marketing had a significant partial influence on repurchase intentions.
Simultaneously, the three independent variables significantly influenced repurchase intentions with a
contribution of 50.3%

Diterbitkan

2023-07-27

Cara Mengutip

Dwi Sultan, M., Izzah, N., & Jannah, R. (2023). PENGARUH WORD OF MOUTH (WOM), KUALITAS PRODUK DAN PEMASARAN DIGITAL TERHADAP MINAT BELI ULANG BAKSO MAK CI BIREUEN. JURNAL KEBANGSAAN, 12(24), 45–52. https://doi.org/10.55178/jkb.v12i24.526

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