Fadhliah, Laina, Imam Malik, dan Musrizal Musrizal. “ANALYSIS OF USER SATISFACTION ON THE IMPLEMENTATION OF CRM, TQM AND SERVICE QUALITY (Case Study of UNIKI Bireuen Library Users – Aceh Province)”. IndOmera 6, no. 11 (Maret 4, 2025): 51–59. Diakses Agustus 21, 2025. https://jurnal.uniki.ac.id/index.php/idm/article/view/506.